Privacy & Security Policy

Last Updated: January 20, 2026

This policy explains how Nuurhouse, managed by Tell Services LLC handles your data. We are committed to protecting your privacy in accordance with the UK GDPR.

1. Who We Are

Tell Services LLC acts as both the Data Process and Controller for Nuurhouse.com

• Contact: info@tellservices.org

2. Information We Collect

We collect information you voluntarily provide when you:

• Register for an account or fill out a form (Kitaabka App).

• Request free services, events, or a physical Bible.

• Contact us via WhatsApp, Messenger, Chat Widget, email, or phone.

• Register to watch online videos.

Special Category Data: By seeking information about Christianity or requesting a Bible, you may reveal your religious beliefs. We process this sensitive data under Article 9(2)(d) of the UK GDPR for our legitimate religious activities. We will never share this information with outside parties without your consent.

3. Children’s Privacy

In accordance with UK law, users under the age of 13 must have parental or guardian consent to use our digital services or receive publications. We do not knowingly collect data from children under 13 without such consent.

4. Cookies & Tracking

We use cookies to recognize you and improve your experience.

• Session Cookies: Expire when you close your browser.

• Persistent Cookies: Remain until deleted (e.g., language settings).

• Third-Party Tools: We use Google Analytics (anonymized), Meta (for social sharing/ads), and WhatsApp/Messenger and Echo Global (for chat).

• Control: You can disable cookies in your browser settings, though some site features may stop working.

5. Data Storage & Security

Your data is stored on secure servers (Dreamhost) in the United States. We use Standard Contractual Clauses to ensure your data is treated with the same level of protection required by UK law. We implement strict technical measures to prevent unauthorized access or loss of data.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access, correct, or delete your personal data.

• Withdraw your consent for processing at any time.

• Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.